How To Fix 3E023 - Number range interval not found when retrieving the next IR cert number

SAP Error Message - Details

• Message type: E = Error

• Message class: 3E - Vorgesehen für neue Länderentwicklungen HR

• Message number: 023

• Message text: Number range interval not found when retrieving the next IR cert number

What causes this issue?

During processing of the New Zealand IR certificates, an error occured
whilst attempting to retrieve the next IR certificate number in the
specified number range interval.

System Response

The employee was rejected.

How to fix this error?

Check that the appropriate number range intervals have been set up in
Customizing for Payroll New Zealand under <LS>IR Certificates ->
<DS:SIMG.OHANZIRC001>Allocate Number Range for IR Certificate</></>.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3E023 - Number range interval not found when retrieving the next IR cert number ?

  The SAP error message 3E023: Number range interval not found typically occurs when the system is unable to find a valid number range interval for generating the next number in a specific number range object. This is often encountered in scenarios involving the issuance of certificates, such as IR (Investment Recovery) certificates.
  Cause:
  
  Missing Number Range Interval: The number range interval for the specific number range object has not been defined or has been deleted.
  Incorrect Configuration: The configuration for the number range object may not be set up correctly, or the number range may not be assigned to the relevant document type.
  Authorization Issues: The user may not have the necessary authorizations to access the number range object.
  Number Range Status: The number range may be set to "not available" or "not active."
  
  Solution:
  
  
  Check Number Range Configuration:
  
  Go to transaction code SNRO (Number Range Objects).
  Enter the relevant number range object (e.g., for IR certificates) and check if the intervals are defined.
  If intervals are missing, create a new interval by clicking on "Insert Interval" and defining the range.
  
  
  
  Assign Number Range to Document Type:
  
  Ensure that the number range is correctly assigned to the relevant document type in the configuration settings.
  This can typically be done in the customizing settings under the relevant application area.
  
  
  
  Check User Authorizations:
  
  Verify that the user has the necessary authorizations to access and use the number range object.
  This can be checked in transaction code SU53 or by reviewing the user's role assignments.
  
  
  
  Activate Number Range:
  
  If the number range is inactive, you may need to activate it. This can be done in the same configuration area where you define the number range intervals.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific number range object for any additional configuration steps or requirements.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SNRO: To manage number range objects.
  SNUM: To display number ranges.
  SE11: To check the data dictionary for the relevant tables.
  
  
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the specific error message or number range object.
  
  
  Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP's support portal for further assistance.
  
  
  By following these steps, you should be able to resolve the error message and successfully retrieve the next IR certificate number.