How To Fix 3D021 - Female employees are supposed to be treated as 'Single' for JAMSOSTEK. &

SAP Error Message - Details

• Message type: E = Error

• Message class: 3D - HR-ID: Message class Indonesia

• Message number: 021

• Message text: Female employees are supposed to be treated as 'Single' for JAMSOSTEK. &

What causes this issue?

You have given marital status for JAMSOSTEK purposes for a female
employee as Married.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3D021 - Female employees are supposed to be treated as 'Single' for JAMSOSTEK. & ?

  The SAP error message 3D021 indicates that there is an issue with the classification of female employees in relation to the JAMSOSTEK (Jaminan Sosial Tenaga Kerja) system in Indonesia. This error typically arises when the system expects female employees to be categorized as 'Single' for the purposes of social security contributions, but the data does not align with this requirement.
  Cause:
  
  Incorrect Employee Data: The employee's marital status may not be set correctly in the system. For female employees, the system may require that they be classified as 'Single' for JAMSOSTEK purposes.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how employee data is processed for JAMSOSTEK, which could be misconfigured.
  Data Entry Errors: There could be errors in the data entry process, where the marital status of female employees has been incorrectly recorded.
  
  Solution:
  
  
  Check Employee Master Data:
  
  Go to the employee master data (transaction code PA30).
  Verify the marital status of the female employee in question. Ensure that it is set to 'Single' if required by JAMSOSTEK regulations.
  If the marital status is incorrect, update it accordingly.
  
  
  
  Review Configuration Settings:
  
  Consult with your SAP HR configuration team to review the settings related to JAMSOSTEK.
  Ensure that the system is configured to handle the marital status of female employees correctly.
  
  
  
  Data Validation:
  
  Implement data validation checks to ensure that the marital status is correctly entered for all employees, especially female employees, to prevent this error from occurring in the future.
  
  
  
  Consult Documentation:
  
  Review any relevant SAP documentation or guidelines regarding JAMSOSTEK compliance to ensure that all requirements are being met.
  
  
  
  Testing:
  
  After making changes, conduct tests to ensure that the error does not reoccur and that the system processes the employee data correctly.
  
  
  
  Related Information:
  
  JAMSOSTEK: This is the Indonesian social security program that provides benefits to workers, including health insurance, work accident insurance, and old-age savings.
  SAP HR Module: The Human Resources module in SAP (often referred to as SAP HCM) manages employee data, payroll, and compliance with local regulations.
  Error Handling: Familiarize yourself with SAP error handling procedures to quickly address similar issues in the future.
  
  If the problem persists after following these steps, it may be necessary to consult with SAP support or a technical consultant who specializes in SAP HR and JAMSOSTEK compliance.