How To Fix 3D020 - Insurance & is not a Health Insurance Scheme


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 3D - HR-ID: Message class Indonesia

  • Message number: 020

  • Message text: Insurance & is not a Health Insurance Scheme

  • Show details Hide details
  • What causes this issue?

    The selected insurance scheme is not a healthcare scheme.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Select a valid healthcare scheme using possible entries.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 3D020 - Insurance & is not a Health Insurance Scheme ?

    The SAP error message "3D020 Insurance & is not a Health Insurance Scheme" typically occurs in the context of SAP's Health Insurance module, particularly when dealing with insurance-related data. This error indicates that the insurance type or scheme being referenced is not recognized as a valid health insurance scheme within the system.

    Cause:

    1. Incorrect Insurance Type: The insurance type being referenced may not be configured as a health insurance scheme in the SAP system.
    2. Configuration Issues: The insurance scheme may not be properly set up in the system, or it may be missing necessary attributes that classify it as a health insurance scheme.
    3. Data Entry Errors: There may be a typographical error or incorrect entry in the insurance data being processed.
    4. Master Data Issues: The master data for the insurance scheme may be incomplete or incorrectly maintained.

    Solution:

    1. Check Insurance Configuration:

      • Navigate to the configuration settings for insurance schemes in SAP (usually found in the IMG under "Health Insurance").
      • Verify that the insurance type in question is correctly defined as a health insurance scheme.
    2. Review Master Data:

      • Check the master data for the insurance scheme to ensure that all required fields are filled out correctly.
      • Ensure that the insurance scheme is active and properly linked to the relevant health insurance categories.
    3. Correct Data Entry:

      • If the error is due to a data entry mistake, correct the entry in the relevant transaction or master data record.
    4. Consult Documentation:

      • Refer to SAP documentation or help resources for specific details on how to configure health insurance schemes.
    5. Contact Support:

      • If the issue persists after checking the configuration and master data, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SICF for service activation, and others related to health insurance management.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles: Ensure that the user has the appropriate roles and authorizations to access and modify insurance scheme data.

    By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.

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