How To Fix 37762 - Internal error: Screen for icon & unknown in Screen Painter

SAP Error Message - Details

• Message type: E = Error

• Message class: 37 - Screen Painter

• Message number: 762

• Message text: Internal error: Screen for icon & unknown in Screen Painter

What causes this issue?

The screen contains an element with an icon code that the graphical
layout editor cannot recognize.

System Response

The icon cannot be displayed.

How to fix this error?

Check the table of permitted icons in your system using Transaction
ICON. Choose a different icon for the affected element.
The error may arise because the screen has been transported into your
systme from a system with a higher release and the icon was new in that
higher release.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 37762 - Internal error: Screen for icon & unknown in Screen Painter ?

  The SAP error message "37762 Internal error: Screen for icon & unknown in Screen Painter" typically indicates an issue related to the Screen Painter tool in SAP, which is used for designing screens in SAP GUI. This error can arise due to various reasons, including inconsistencies in the screen definitions, missing icons, or issues with the SAP GUI itself.
  Causes:
  
  Missing Icons: The error may occur if the icon referenced in the screen definition is missing or not properly defined in the system.
  Corrupted Screen Definitions: If the screen definitions have become corrupted or are inconsistent, it can lead to this internal error.
  Transport Issues: If the screen was transported from another system and there were issues during the transport, it could lead to missing elements.
  SAP GUI Issues: Sometimes, the issue may be related to the version of the SAP GUI being used or its configuration.
  
  Solutions:
  
  Check Icon Definitions: Verify that the icon referenced in the screen definition exists in the system. You can do this by checking the icon settings in the Screen Painter.
  Recreate the Screen: If the screen definition is corrupted, consider recreating the screen from scratch. This can help eliminate any inconsistencies.
  Transport Check: If the screen was recently transported, check the transport logs for any errors or warnings that might indicate what went wrong.
  SAP GUI Update: Ensure that you are using the latest version of the SAP GUI. Sometimes, updating the GUI can resolve compatibility issues.
  Check for Notes: Look for SAP Notes related to this error message. SAP frequently releases notes that address known issues and provide solutions or workarounds.
  Debugging: If you have access to debugging tools, you can try to debug the screen to identify the exact point of failure.
  
  Related Information:
  
  SAP Notes: Search the SAP Support Portal for any relevant notes that might address this specific error.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered and resolved this issue.
  Documentation: Review the official SAP documentation for Screen Painter and related tools to ensure you are following best practices.
  
  If the problem persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.