How To Fix 37597 - Internal error with &1 (unable to find starter program &2)

SAP Error Message - Details

• Message type: E = Error

• Message class: 37 - Screen Painter

• Message number: 597

• Message text: Internal error with &1 (unable to find starter program &2)

What causes this issue?

Error when exchanging internal data with the graphical fullscreen
process.

System Response

Unable to make use of graphical fullscreen.

How to fix this error?

Continue with the alphanumeric fullscreen. Switch off the graphical
fullscreen by selecting <LS>Settings -> Graph. fullscreen...</> .
Then, inform your system administrator and send details about the error
to SAP.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 37597 - Internal error with &1 (unable to find starter program &2) ?

  The SAP error message 37597, which states "Internal error with &1 (unable to find starter program &2)," typically indicates that the system is unable to locate a specific program that is required to start a particular process or transaction. This can occur in various scenarios, such as when executing a report, starting a transaction, or running a background job.
  Causes:
  
  Missing Program: The specified starter program (&2) may not exist in the system, possibly due to deletion or transport issues.
  Authorization Issues: The user may not have the necessary authorizations to access the program.
  Transport Errors: If the program was recently transported from another system, there may have been issues during the transport process.
  Incorrect Configuration: The configuration settings for the program or transaction may be incorrect, leading to the inability to locate the starter program.
  System Corruption: In rare cases, there may be corruption in the SAP system that affects program availability.
  
  Solutions:
  
  Check Program Existence: Verify if the program specified in the error message exists in the system. You can do this by using transaction SE38 or SE80 to search for the program name.
  Check Authorizations: Ensure that the user has the necessary authorizations to execute the program. This can be checked using transaction SU53 or by consulting with your security team.
  Transport Logs: If the program was recently transported, check the transport logs for any errors or issues that may have occurred during the transport process.
  Recreate the Program: If the program is missing and cannot be found, you may need to recreate it or restore it from a backup if available.
  System Check: Perform a system check to identify any potential corruption or issues within the SAP environment. This may involve consulting with your Basis team.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  
  Related Information:
  
  SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  Documentation: Review the SAP documentation related to the specific transaction or program to understand its dependencies and requirements.
  Community Forums: Check SAP community forums or other online resources where similar issues may have been discussed.
  
  By following these steps, you should be able to diagnose and resolve the error message 37597 in your SAP system.