How To Fix 37596 - Logon with Unicode ON in Unicode system. Continue with Alpha screen

37596 - Overview

• Message type: E = Error

• Message class: 37 - Screen Painter

• Message number: 596

• Message text: Logon with Unicode ON in Unicode system. Continue with Alpha screen

What causes this issue?

You are working in a system that is set up as a Unicode system,
where the SAP front end uses the Unicode character set.
The graphical Screen Painter cannot support this Unicode character
set.

System Response

The functions provided by the graphical Screen Painter cannot be
used. The system automatically switches to the alphanumeric layout.

How to fix this error?

You can only use the graphical Screen Painter in a Unicode system if
you set your SAP front end so that it does not automatically use the
Unicode character set (UTF-8).
For this purose, you must log on to the system with a special
SAPLogon entry. In this entry, the property "Unicode OFF" must be
set under "Other Settings" in the "Language Settings" box.
This setting is available as of SAPLogon 6.20, Patch 33.
For more details, refer to notes 316903 and 508854.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 37596 - Logon with Unicode ON in Unicode system. Continue with Alpha screen ?

  The SAP error message 37596, which states "Logon with Unicode ON in Unicode system. Continue with Alpha screen," typically occurs when there is an issue related to the character encoding settings in a Unicode-enabled SAP system. This error can arise when a user attempts to log in or perform actions that involve character data that is not compatible with the Unicode settings.
  
  Cause:
  
  Character Encoding Mismatch: The error often indicates that the system is expecting Unicode characters, but the input or data being processed is in a non-Unicode format.
  User Profile Settings: The user profile may not be set up correctly to handle Unicode characters.
  Data Input Issues: The data being entered may contain characters that are not supported in the Unicode character set.
  Legacy Systems: If there are integrations with non-Unicode systems, data transfer issues may arise.
  
  
  Solution:
  
  Check User Profile: Ensure that the user profile is correctly configured to support Unicode. This includes checking the