How To Fix 32144 - An error occurred in the customer exit

SAP Error Message - Details

• Message type: E = Error

• Message class: 32 - HR: Public Sector Austria

• Message number: 144

• Message text: An error occurred in the customer exit

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 32144 - An error occurred in the customer exit ?

  The SAP error message 32144, which states "An error occurred in the customer exit," typically indicates that there is an issue with a custom enhancement or modification in the SAP system. This error often arises during the execution of a customer exit, which is a point in the SAP application where custom code can be executed to modify standard functionality.
  Causes:
  
  Coding Errors: There may be syntax errors or logical errors in the ABAP code of the customer exit.
  Data Issues: The data being processed may not meet the expected format or constraints, leading to runtime errors.
  Missing Objects: Required objects (like function modules, tables, or fields) may not be available or properly defined.
  Authorization Issues: The user executing the transaction may not have the necessary authorizations to access certain data or execute specific functions.
  Incompatibility: The customer exit may not be compatible with the current version of the SAP system or the specific transaction being executed.
  
  Solutions:
  
  Debugging: Use the ABAP debugger to step through the code in the customer exit to identify where the error occurs. Look for any runtime errors or exceptions.
  Check Code: Review the ABAP code for any syntax errors, logical errors, or unhandled exceptions. Ensure that all required objects are correctly defined and accessible.
  Data Validation: Validate the input data being processed by the customer exit to ensure it meets the expected criteria.
  Authorization Check: Verify that the user has the necessary authorizations to execute the transaction and access the data involved.
  Consult Documentation: Check any documentation related to the customer exit for specific requirements or known issues.
  SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may address known issues with the specific customer exit or provide patches.
  Testing: If changes are made to the customer exit, thoroughly test the functionality to ensure that the error is resolved and that no new issues are introduced.
  
  Related Information:
  
  Transaction Codes: You may want to check transaction codes like SE80 (Object Navigator) or SE37 (Function Module) to locate and analyze the customer exit.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists and cannot be resolved internally, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to identify and resolve the underlying cause of the SAP error message 32144.