How To Fix 31010 - Higher-level service: service master record & does not exist

31010 - Overview

• Message type: E = Error

• Message class: 31 - Message Processing: IDoc Service Master Record

• Message number: 010

• Message text: Higher-level service: service master record & does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 31010 - Higher-level service: service master record & does not exist ?

  The SAP error message "31010 Higher-level service: service master record does not exist" typically occurs when you are trying to access or use a service master record that has not been created or is not available in the system. This error is often encountered in the context of service management, particularly when dealing with service procurement or service-related transactions.
  
  Cause:
  
  Missing Service Master Record: The primary cause of this error is that the service master record you are trying to reference does not exist in the system.
  Incorrect Service Number: The service number you are using may be incorrect or does not match any existing records.
  Authorization Issues: There may be authorization issues preventing you from accessing the service master record.
  Data Inconsistencies: There could be inconsistencies in the data, such as missing entries in related tables.
  
  
  Solution:
  
  
  Create the Service Master Record:
  
  If the service master record does not exist, you need to create it. You can