How To Fix >3910 - Dunning activity will never be executed - dunning level for inv. run only


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >3 - Lock management messages

  • Message number: 910

  • Message text: Dunning activity will never be executed - dunning level for inv. run only

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  • What is the cause and solution for SAP error message >3910 - Dunning activity will never be executed - dunning level for inv. run only ?

    The SAP error message "3910 Dunning activity will never be executed - dunning level for inv. run only" typically occurs in the context of the dunning process, which is used to manage accounts receivable and remind customers of overdue payments. This specific error indicates that the dunning level for the invoice run is set in such a way that it will not trigger any dunning activities.

    Cause:

    1. Dunning Level Configuration: The dunning level for the invoice in question is set to "Invoice run only," meaning that it is not configured to proceed to the next dunning level or to execute any dunning activities.
    2. Dunning Procedure Settings: The dunning procedure assigned to the customer or the specific invoice may not allow for further dunning activities based on the current status of the invoice.
    3. Dunning Block: The invoice may have a dunning block set, preventing any dunning activities from being executed.

    Solution:

    1. Check Dunning Level: Review the dunning level assigned to the invoice. If it is set to "Invoice run only," you may need to change it to a level that allows for further dunning activities.
    2. Review Dunning Procedure: Check the dunning procedure assigned to the customer. Ensure that it is configured to allow for dunning activities beyond the invoice run.
    3. Remove Dunning Block: If there is a dunning block on the invoice, you will need to remove it to allow for dunning activities to be executed.
    4. Adjust Dunning Settings: If necessary, adjust the dunning settings in the configuration to ensure that invoices can progress through the dunning levels as intended.

    Related Information:

    • Dunning Configuration: You can find the dunning configuration settings in the SAP system under the Financial Accounting (FI) module. Look for the dunning procedure settings and ensure they are correctly set up.
    • Transaction Codes: Use transaction codes like FBMP (Dunning) to manage dunning activities and OBPM1 to configure dunning procedures.
    • Documentation: Refer to SAP documentation or help files for detailed information on configuring dunning procedures and understanding dunning levels.

    By addressing the above points, you should be able to resolve the error and ensure that dunning activities are executed as required.

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