How To Fix >3904 - No write-off preselections exist for contract account &1


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >3 - Lock management messages

  • Message number: 904

  • Message text: No write-off preselections exist for contract account &1

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message >3904 - No write-off preselections exist for contract account &1 ?

    The SAP error message 3904: No write-off preselections exist for contract account &1 typically occurs in the context of financial accounting, particularly when dealing with contract accounts in SAP. This error indicates that there are no predefined write-off selections available for the specified contract account.

    Cause:

    1. Missing Write-off Preselection: The primary cause of this error is that there are no write-off preselection criteria defined for the specified contract account. This can happen if the configuration for write-offs has not been set up correctly in the system.
    2. Incorrect Account: The contract account specified in the error message may not have any associated write-off rules or configurations.
    3. Data Issues: There may be issues with the data in the contract account, such as missing or incorrect entries that prevent the system from finding applicable write-off criteria.

    Solution:

    1. Check Write-off Preselection Configuration:

      • Navigate to the configuration settings for write-off preselection in SAP. This is typically found in the Financial Accounting (FI) module under the settings for contract accounts.
      • Ensure that there are valid write-off preselection criteria defined for the contract account type you are working with.
    2. Define Write-off Preselection:

      • If no preselection exists, you may need to create one. This involves defining the criteria that will determine when a write-off should occur.
      • Use transaction codes like OBD2 (for defining write-off criteria) or OBA3 (for managing write-off settings) to set up the necessary configurations.
    3. Review Contract Account:

      • Check the specific contract account mentioned in the error message to ensure it is set up correctly and has the necessary data for write-off processing.
      • Ensure that the account is not locked or in a status that would prevent write-offs.
    4. Consult Documentation:

      • Review SAP documentation or help resources for additional guidance on configuring write-off preselection and troubleshooting related issues.
    5. Testing:

      • After making any changes, test the write-off process again to see if the error persists.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FBL1N (Vendor Line Item Display), FBL3N (G/L Account Line Item Display), and FBL5N (Customer Line Item Display) to analyze account balances and line items.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • User Roles and Authorizations: Ensure that the user attempting to perform the write-off has the necessary authorizations to access and modify contract account settings.

    By following these steps, you should be able to resolve the error message and successfully process write-offs for the specified contract account.

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