How To Fix >3899 - You are not authorized to open and close cash desks


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >3 - Lock management messages

  • Message number: 899

  • Message text: You are not authorized to open and close cash desks

  • Show details Hide details


  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message >3899 - You are not authorized to open and close cash desks ?

    The SAP error message 3899 ("You are not authorized to open and close cash desks") typically indicates that the user does not have the necessary authorizations to perform the action of opening or closing cash desks in the SAP system. This is a common issue in environments where strict access controls are enforced, particularly in financial or retail modules.

    Cause:

    1. Authorization Issues: The user’s role does not include the necessary permissions to open or close cash desks.
    2. User Role Configuration: The user may not be assigned to the correct user role that includes cash desk management.
    3. Transaction Code Restrictions: The specific transaction codes related to cash desk operations may be restricted for the user.

    Solution:

    1. Check User Roles: Verify the user’s assigned roles and authorizations. This can be done by:

      • Navigating to transaction code SU01 (User Maintenance).
      • Entering the user ID and checking the roles assigned to the user.
    2. Review Authorization Objects: Ensure that the user has the necessary authorization objects related to cash desk operations. Common authorization objects include:

      • F_BKPF_BES (Authorization for Document Types)
      • F_BKPF_AKT (Authorization for Activity)
      • F_KNA1_AKT (Customer Master Data)
    3. Modify User Roles: If the user lacks the necessary authorizations, a system administrator or security officer should modify the user’s roles or create a new role that includes the required permissions.

    4. Testing: After making changes to the user roles or authorizations, have the user log out and log back in to test if the issue is resolved.

    5. Consult Documentation: Refer to SAP documentation or your organization’s internal guidelines for specific authorization requirements related to cash desk operations.

    Related Information:

    • Transaction Codes: Common transaction codes related to cash desk operations include:

      • FBCJ: Cash Journal
      • FBCJ1: Create Cash Journal
      • FBCJ2: Change Cash Journal
      • FBCJ3: Display Cash Journal
    • SAP Security: Understanding SAP security concepts, including roles, profiles, and authorization objects, is crucial for managing user access effectively.

    • Support: If the issue persists after checking authorizations, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.

    By following these steps, you should be able to resolve the authorization issue related to the SAP error message 3899.

    • Do you have any question about this error?


      Upgrade now to chat with this error.


Instant HelpGet instant SAP help. Start your 7-day free trial now.


Related SAP Error Messages

Click the links below to see the following related messages:

Click on this link to search all SAP messages.


Rating
ERPlingo simplifies finding the accurate answers to SAP message errors. I now use every week. A must have tool for anyone working with SAP! Highly recommended!
Rate 1
Kent Bettisworth
Executive SAP Consultant