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How To Fix >3870 - Deactivation reason not available


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >3 - Lock management messages

  • Message number: 870

  • Message text: Deactivation reason not available

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message >3870 - Deactivation reason not available ?

    The SAP error message "3870 Deactivation reason not available" typically occurs in the context of managing business processes, particularly when dealing with deactivation of certain objects or processes in the system. This error indicates that the system is unable to find a valid reason for deactivating a specific item, which is often required for compliance or auditing purposes.

    Cause:

    1. Missing Configuration: The deactivation reason may not be configured in the system. This can happen if the necessary settings have not been established in the relevant customizing transactions.
    2. Data Inconsistency: There may be inconsistencies in the data that prevent the system from recognizing a valid deactivation reason.
    3. Authorization Issues: The user may not have the necessary authorizations to access or modify the deactivation reasons.
    4. System Bugs: Occasionally, this error can arise from bugs or issues in the specific version of SAP being used.

    Solution:

    1. Check Configuration:

      • Navigate to the relevant customizing transaction (e.g., SPRO) and ensure that the deactivation reasons are properly defined.
      • Look for the configuration related to the specific module you are working with (e.g., Material Management, Sales and Distribution, etc.) and verify that the deactivation reasons are set up correctly.
    2. Data Validation:

      • Review the data associated with the object you are trying to deactivate. Ensure that all required fields are filled out correctly and that there are no inconsistencies.
    3. User Authorizations:

      • Check the user roles and authorizations to ensure that the user has the necessary permissions to access and use the deactivation reasons.
    4. Consult Documentation:

      • Refer to SAP documentation or help files for the specific module you are working with to understand the requirements for deactivation reasons.
    5. Contact SAP Support:

      • If the issue persists after checking the above points, consider reaching out to SAP support for assistance. They may provide patches or updates if the issue is related to a known bug.

    Related Information:

    • Transaction Codes: Depending on the module, you may need to use specific transaction codes to access configuration settings (e.g., SPRO for configuration, SE11 for data dictionary).
    • SAP Notes: Search for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
    • Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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