How To Fix >3869 - The contract account number must not contain the characters '*' and ','

SAP Error Message - Details

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 869

• Message text: The contract account number must not contain the characters '*' and ','

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >3869 - The contract account number must not contain the characters '*' and ',' ?

  The SAP error message 3869 indicates that the contract account number you are trying to use contains invalid characters. Specifically, the error states that the contract account number must not contain the characters '*' and ','. This is a validation error that occurs when the input does not meet the expected format or criteria defined in the SAP system.
  Cause:
  
  Invalid Characters: The contract account number you entered includes either the asterisk (*) or comma (,), which are not allowed.
  Data Entry Error: The user may have mistakenly included these characters while entering the contract account number.
  Data Import Issues: If the contract account numbers are being imported from an external system or file, the data may have been incorrectly formatted.
  
  Solution:
  
  Check Input: Review the contract account number you are entering and ensure it does not contain any invalid characters. Remove any '*' or ',' characters.
  Data Validation: Implement validation checks in your data entry process to prevent users from entering invalid characters.
  Correct Data Import: If the issue arises from data import, ensure that the source data is cleaned and formatted correctly before importing it into SAP.
  Use Correct Format: Make sure you are using the correct format for the contract account number as defined in your SAP configuration.
  
  Related Information:
  
  SAP Documentation: Refer to the SAP Help Portal or your organization's SAP documentation for guidelines on valid formats for contract account numbers.
  Transaction Codes: If you are using specific transaction codes (like FBL1N, FBL3N, etc.), ensure you are familiar with the expected input formats for those transactions.
  User Training: Provide training for users on how to correctly enter contract account numbers to minimize errors.
  SAP Notes: Check for any relevant SAP Notes that might address this error or provide additional context or solutions.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP support team or a technical consultant for further assistance.