How To Fix >3802 - Document &1 does not exist for contract account &2

SAP Error Message - Details

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 802

• Message text: Document &1 does not exist for contract account &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >3802 - Document &1 does not exist for contract account &2 ?

  The SAP error message 3802 ("Document &1 does not exist for contract account &2") typically occurs in the context of financial transactions or document management within the SAP system. This error indicates that the system is unable to find a specific document associated with a given contract account.
  Causes:
  
  Document Deletion: The document referenced by the number may have been deleted or archived.
  Incorrect Document Number: The document number provided in the transaction may be incorrect or mistyped.
  Contract Account Issues: The contract account specified may not have any documents associated with it, or it may not exist.
  Authorization Issues: The user may not have the necessary permissions to view the document.
  Data Consistency Issues: There may be inconsistencies in the database or issues with data synchronization.
  
  Solutions:
  
  Verify Document Number: Check the document number provided in the error message to ensure it is correct.
  Check Contract Account: Ensure that the contract account number is valid and exists in the system.
  Document Existence: Use transaction codes like FB03 (Display Document) or FBL1N (Vendor Line Item Display) to check if the document exists.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the document and contract account.
  Consult with IT Support: If the document should exist but cannot be found, consult with your IT support team to check for any data consistency issues or to see if the document has been archived or deleted.
  Transaction Logs: Check transaction logs or audit trails to see if there were any recent changes to the document or contract account.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 for document display, FBL1N for vendor line items, and FBL5N for customer line items.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or help files related to document management and contract accounts for further insights.
  
  If the issue persists after trying the above solutions, it may be necessary to escalate the matter to SAP support or your internal SAP team for further investigation.