How To Fix >3800 - *** 800 -- 850 reserved for write-off and external collection agency ***


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >3 - Lock management messages

  • Message number: 800

  • Message text: *** 800 -- 850 reserved for write-off and external collection agency ***

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message >3800 - *** 800 -- 850 reserved for write-off and external collection agency *** ?

    The SAP error message "3800 800 -- 850 reserved for write-off and external collection agency " typically occurs in the context of accounts receivable or financial transactions within the SAP system. This error indicates that the system is trying to process a transaction that is not allowed because the specified account or transaction type is reserved for specific purposes, such as write-offs or external collection agencies.

    Cause:

    1. Transaction Type Restriction: The error arises when a transaction is attempted using a document type that is reserved for write-off or external collection purposes. Document types 800 to 850 are typically reserved for these specific functions in SAP.
    2. Configuration Issues: The configuration settings in the SAP system may not allow certain transactions to be processed with the specified document types.
    3. Incorrect Document Type: The user may have selected an incorrect document type for the transaction they are trying to perform.

    Solution:

    1. Check Document Type: Verify the document type being used for the transaction. Ensure that it is appropriate for the type of transaction you are trying to execute.
    2. Use Correct Transaction Type: If you are trying to post a regular transaction, use a document type that is not reserved for write-offs or external collections. Consult your SAP configuration or financial team to identify the correct document type.
    3. Configuration Review: If you believe the document type should be available for your transaction, review the configuration settings in the SAP system. This may require access to the SAP Customizing Implementation Guide (IMG) and checking the settings for document types under Financial Accounting (FI).
    4. Consult Documentation: Refer to SAP documentation or help resources for more information on document types and their intended uses.
    5. Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert to resolve the configuration or usage issue.

    Related Information:

    • SAP Transaction Codes: Familiarize yourself with relevant transaction codes that may help in checking or changing document types (e.g., OBAY for document type configuration).
    • User Roles and Permissions: Ensure that the user has the necessary permissions to perform the transaction with the selected document type.
    • SAP Notes: Check for any SAP Notes related to this error message for additional insights or patches that may address the issue.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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