How To Fix >3614 - Sum total & is not equal to the original receivables

SAP Error Message - Details

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 614

• Message text: Sum total & is not equal to the original receivables

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >3614 - Sum total & is not equal to the original receivables ?

  The SAP error message 3614 ("Sum total & is not equal to the original receivables") typically occurs in the context of financial transactions, particularly when dealing with accounts receivable or invoice processing. This error indicates that the total amount being processed does not match the expected total of the original receivables. Here are some potential causes, solutions, and related information for this error:
  Causes:
  
  Data Entry Errors: Incorrect amounts may have been entered during invoice creation or payment processing.
  Partial Payments: If a payment is being applied to an invoice, the sum of the payments may not match the total receivable amount.
  Currency Differences: If transactions involve multiple currencies, discrepancies may arise due to exchange rate differences.
  Document Changes: Changes made to the original invoice or receivable after payments have been applied can lead to mismatches.
  Clearing Issues: Problems during the clearing process of open items can also result in this error.
  
  Solutions:
  
  Verify Amounts: Check the amounts entered for the invoice and any associated payments to ensure they are correct.
  Review Open Items: Use transaction codes like FBL5N (Customer Line Item Display) to review open items and ensure that the total matches the original receivables.
  Check Payment Applications: Ensure that payments are correctly applied to the invoices and that there are no discrepancies.
  Currency Conversion: If applicable, verify that currency conversions are correctly applied and that the amounts match.
  Reconcile Accounts: Perform a reconciliation of the accounts receivable to identify any discrepancies and correct them.
  Consult Documentation: Review SAP documentation or consult with your SAP support team for specific guidance related to your configuration.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03 (Display Document), F-28 (Post Incoming Payments), and FBL1N (Vendor Line Item Display) for troubleshooting.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Authorization: Ensure that the user has the necessary authorizations to perform the actions related to the receivables.
  System Configuration: Review the configuration settings in the Financial Accounting (FI) module to ensure they are set up correctly.
  
  If the issue persists after checking these areas, it may be beneficial to engage with your SAP support team or consult with an SAP expert for further assistance.