How To Fix >3471 - There is no descriptive text for dunning level category &1.

SAP Error Message - Details

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 471

• Message text: There is no descriptive text for dunning level category &1.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >3471 - There is no descriptive text for dunning level category &1. ?

  The SAP error message 3471 ("There is no descriptive text for dunning level category &1") typically occurs in the context of dunning processes, which are used to manage overdue customer payments. This error indicates that the system is unable to find a descriptive text for a specific dunning level category that is referenced in the dunning run or related processes.
  Cause:
  The error can be caused by several factors:
  
  Missing Descriptive Text: The dunning level category referenced in the error does not have a corresponding descriptive text in the system. This could happen if the configuration for dunning levels is incomplete or if the text was deleted or not maintained.
  Incorrect Configuration: The dunning procedure may not be properly configured, leading to references to non-existent or incorrectly defined dunning levels.
  Transport Issues: If the configuration was transported from one system to another (e.g., from development to production), there may have been issues during the transport that resulted in missing data.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Dunning Level Configuration:
  
  Go to the transaction code OBD2 (Dunning Areas) or FBMP (Dunning Procedure) in SAP.
  Verify that the dunning level categories are correctly defined and that each category has a descriptive text associated with it.
  
  
  
  Maintain Descriptive Text:
  
  If you find that a dunning level category is missing a descriptive text, you can add it by selecting the relevant category and entering the required text.
  
  
  
  Review Dunning Procedure:
  
  Ensure that the dunning procedure assigned to the customer accounts is correctly set up and that all necessary dunning levels are defined.
  
  
  
  Check for Transport Issues:
  
  If the issue arose after a transport, check the transport logs for any errors or missing objects related to dunning configuration.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for detailed guidance on configuring dunning levels and procedures.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test dunning run to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  OBD2: Dunning Areas
  FBMP: Dunning Procedure
  F150: Dunning Run
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles: Ensure that you have the necessary authorizations to make changes to dunning configurations.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or reach out to SAP support for further assistance.