How To Fix >3425 - Receivable &1 was recalled


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >3 - Lock management messages

  • Message number: 425

  • Message text: Receivable &1 was recalled

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message >3425 - Receivable &1 was recalled ?

    The SAP error message 3425 ("Receivable &1 was recalled") typically occurs in the context of accounts receivable and financial transactions within the SAP system. This error indicates that a receivable (invoice or payment) has been recalled or reversed, which means that the transaction is no longer valid or has been canceled.

    Cause:

    1. Reversal of Transaction: The most common cause is that the receivable has been reversed or recalled due to a business process change, such as a customer dispute, payment error, or adjustment.
    2. Manual Intervention: A user may have manually recalled the receivable for various reasons, such as correcting an error or adjusting the financial records.
    3. System Configuration: There may be specific configurations or settings in the SAP system that trigger the recall of receivables under certain conditions.

    Solution:

    1. Check Transaction History: Review the transaction history for the specific receivable to understand why it was recalled. This can be done through transaction codes like FB03 (Display Document) or FBL5N (Customer Line Item Display).
    2. Consult with Finance Team: If the recall was not intended, consult with your finance or accounting team to determine if there was a valid reason for the recall and if any corrective actions are needed.
    3. Recreate the Receivable: If the recall was an error and the receivable needs to be reinstated, you may need to create a new invoice or receivable entry in the system.
    4. Review Configuration Settings: If this issue occurs frequently, it may be worth reviewing the configuration settings in the SAP system to ensure they align with your business processes.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes such as FB03, FBL5N, FB08 (to reverse documents), and F-28 (to post incoming payments).
    • Documentation: Check SAP documentation or help files for more details on handling receivables and understanding error messages.
    • User Permissions: Ensure that users have the appropriate permissions to create, modify, or reverse receivables, as restrictions may lead to unexpected errors.
    • SAP Notes: Look for any SAP Notes related to this error message for potential patches or updates that may address underlying issues.

    If the problem persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.

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