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Message type: E = Error
Message class: >3 - Lock management messages
Message number: 425
Message text: Receivable &1 was recalled
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>3425
- Receivable &1 was recalled ?The SAP error message 3425 ("Receivable &1 was recalled") typically occurs in the context of accounts receivable and financial transactions within the SAP system. This error indicates that a receivable (invoice or payment) has been recalled or reversed, which means that the transaction is no longer valid or has been canceled.
Cause:
- Reversal of Transaction: The most common cause is that the receivable has been reversed or recalled due to a business process change, such as a customer dispute, payment error, or adjustment.
- Manual Intervention: A user may have manually recalled the receivable for various reasons, such as correcting an error or adjusting the financial records.
- System Configuration: There may be specific configurations or settings in the SAP system that trigger the recall of receivables under certain conditions.
Solution:
- Check Transaction History: Review the transaction history for the specific receivable to understand why it was recalled. This can be done through transaction codes like FB03 (Display Document) or FBL5N (Customer Line Item Display).
- Consult with Finance Team: If the recall was not intended, consult with your finance or accounting team to determine if there was a valid reason for the recall and if any corrective actions are needed.
- Recreate the Receivable: If the recall was an error and the receivable needs to be reinstated, you may need to create a new invoice or receivable entry in the system.
- Review Configuration Settings: If this issue occurs frequently, it may be worth reviewing the configuration settings in the SAP system to ensure they align with your business processes.
Related Information:
If the problem persists or if you need further assistance, consider reaching out to your SAP support team or consulting with an SAP expert.
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