How To Fix >3419 - Item &1 will not be dunned, since dunning procedure &2 is not selected


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >3 - Lock management messages

  • Message number: 419

  • Message text: Item &1 will not be dunned, since dunning procedure &2 is not selected

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  • What is the cause and solution for SAP error message >3419 - Item &1 will not be dunned, since dunning procedure &2 is not selected ?

    The SAP error message 3419 indicates that a specific item (identified by &1) will not be dunned because the dunning procedure (identified by &2) has not been selected. This typically occurs in the context of accounts receivable when trying to perform dunning runs for overdue invoices or items.

    Cause:

    1. Dunning Procedure Not Assigned: The item in question does not have a dunning procedure assigned to it. This could be due to configuration settings or the specific customer/vendor master data not having a dunning procedure linked.
    2. Dunning Procedure Configuration: The dunning procedure itself may not be properly configured or activated in the system.
    3. Item Status: The item may be in a status that does not allow it to be dunned (e.g., it may have been cleared or paid).
    4. Customer Master Data: The customer master record may not have a dunning procedure assigned, which would prevent any items related to that customer from being dunned.

    Solution:

    1. Check Dunning Procedure Assignment:

      • Go to the customer or vendor master data (transaction codes like FD03 for customers or FK03 for vendors).
      • Verify if a dunning procedure is assigned in the relevant view (usually in the "Dunning" tab).
      • If not assigned, you can assign a dunning procedure that is appropriate for the customer/vendor.
    2. Review Dunning Procedure Configuration:

      • Check the configuration of the dunning procedure in the SAP system (transaction code OB61).
      • Ensure that the dunning procedure is active and properly set up to handle the types of items you are trying to dunn.
    3. Check Item Status:

      • Review the status of the item in question. If it has been cleared or is not overdue, it may not be eligible for dunning.
      • Ensure that the item is indeed overdue and eligible for dunning.
    4. Run Dunning Program:

      • After making the necessary adjustments, run the dunning program again (transaction code F150 for the dunning run) to see if the item is now eligible for dunning.

    Related Information:

    • Dunning Process: Dunning is a process used by companies to remind customers of overdue payments. It typically involves sending out reminders or notices to customers.
    • Dunning Levels: Different dunning procedures can have multiple levels, each with its own rules and communication strategies.
    • SAP Documentation: For more detailed information, refer to SAP Help documentation or consult with your SAP support team for specific configurations related to your organization’s setup.

    By following these steps, you should be able to resolve the error message and ensure that the items are properly dunned as needed.

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