How To Fix >3418 - Items from internal collection are not dunned

SAP Error Message - Details

• Message type: E = Error

• Message class: >3 - Lock management messages

• Message number: 418

• Message text: Items from internal collection are not dunned

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >3418 - Items from internal collection are not dunned ?

  The SAP error message 3418 ("Items from internal collection are not dunned") typically occurs in the context of accounts receivable and dunning processes. This message indicates that certain items in the internal collection process are not eligible for dunning, which means they will not be included in the dunning run.
  Causes:
  
  Dunning Block: The items may have a dunning block set, preventing them from being dunned.
  Dunning Procedure: The dunning procedure assigned to the customer or the specific items may not allow for dunning.
  Payment Terms: The payment terms associated with the items may not meet the criteria for dunning.
  Dunning Levels: The items may have already reached the maximum dunning level, or they may not have reached the threshold for dunning.
  Document Status: The status of the document (e.g., cleared, paid, or disputed) may prevent it from being dunned.
  Internal Collection Process: The items may be part of an internal collection process that is not configured to allow dunning.
  
  Solutions:
  
  Check Dunning Block: Review the items to see if a dunning block is set. If so, remove the block if appropriate.
  Review Dunning Procedure: Ensure that the correct dunning procedure is assigned to the customer and that it allows for dunning of the specific items.
  Verify Payment Terms: Check the payment terms associated with the items to ensure they are set up correctly for dunning.
  Assess Dunning Levels: Look at the dunning levels for the items to determine if they are eligible for dunning based on your organization's policies.
  Document Status Review: Check the status of the documents to ensure they are eligible for dunning. If they are cleared or disputed, they may not be dunned.
  Configuration of Internal Collection: Review the configuration of the internal collection process to ensure it allows for dunning where appropriate.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like F150 (Dunning) to run the dunning process and FBL5N (Customer Line Item Display) to review customer line items.
  Dunning Configuration: Review the dunning configuration in the SAP system (transaction code OBD2 for dunning procedures).
  Documentation: Refer to SAP documentation or help files for detailed information on dunning processes and configurations.
  
  If the issue persists after checking these areas, it may be beneficial to consult with your SAP support team or a functional consultant who specializes in accounts receivable and dunning processes.