How To Fix >3258 - | Min./max.amt. of first dunning level in dunning proced. &1 not reached


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >3 - Lock management messages

  • Message number: 258

  • Message text: | Min./max.amt. of first dunning level in dunning proced. &1 not reached

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  • What is the cause and solution for SAP error message >3258 - | Min./max.amt. of first dunning level in dunning proced. &1 not reached ?

    The SAP error message 3258 indicates that the minimum or maximum amount for the first dunning level in the specified dunning procedure has not been reached. This error typically occurs during the dunning process when the system checks whether the outstanding amount meets the criteria set for the dunning levels.

    Cause:

    1. Dunning Procedure Configuration: The dunning procedure defined in the system has specific minimum and maximum amounts for the first dunning level. If the outstanding amount does not fall within this range, the error will be triggered.
    2. Outstanding Amount: The total outstanding amount for the customer may be less than the minimum amount required for the first dunning level or greater than the maximum amount allowed.
    3. Dunning Levels: The dunning levels are configured in such a way that they do not align with the outstanding amounts for the customer accounts.

    Solution:

    1. Check Dunning Procedure Configuration:

      • Go to the configuration settings for dunning procedures in SAP (Transaction code: OBPM1).
      • Review the settings for the dunning procedure &1 (the specific procedure mentioned in the error message).
      • Ensure that the minimum and maximum amounts for the first dunning level are set correctly according to your business requirements.
    2. Adjust Outstanding Amount:

      • Review the customer account to check the outstanding amount.
      • If the amount is below the minimum threshold, consider whether it is appropriate to proceed with dunning or if adjustments need to be made to the account.
    3. Modify Dunning Levels:

      • If necessary, adjust the dunning levels to ensure that they align with the expected outstanding amounts. This may involve changing the minimum and maximum amounts for the first dunning level.
    4. Testing:

      • After making changes, test the dunning process again to ensure that the error does not occur.

    Related Information:

    • Dunning Process: The dunning process in SAP is used to manage overdue invoices and to remind customers of their outstanding payments. It involves sending dunning letters based on predefined levels and criteria.
    • Dunning Levels: Each dunning level can have different criteria for when it is triggered, including the amount due, the number of days overdue, and the type of communication to be sent.
    • Transaction Codes:
      • OBPM1: Configuration of dunning procedures.
      • F150: Execute dunning run.
      • FBL1N/FBL5N: Display vendor/customer line items to check outstanding amounts.

    By following these steps, you should be able to resolve the error message 3258 and successfully process dunning for your customers.

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