How To Fix 26189 - No digital signatures available

SAP Error Message - Details

• Message type: E = Error

• Message class: 26 - Dokumentenverwaltung

• Message number: 189

• Message text: No digital signatures available

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 26189 - No digital signatures available ?

  The SAP error message "26189 No digital signatures available" typically occurs in the context of electronic document processing, such as when trying to sign documents digitally in SAP. This error indicates that the system is unable to find a valid digital signature for the operation you are attempting to perform.
  Causes:
  
  Missing Digital Signature Configuration: The user or system may not have a digital signature configured or available in the SAP system.
  User Authorization Issues: The user may not have the necessary authorizations to access or use digital signatures.
  Certificate Issues: The digital certificate required for signing may be expired, missing, or not properly installed in the system.
  Incorrect User Settings: The user profile may not be set up correctly to use digital signatures.
  Technical Issues: There may be technical issues with the SAP system or the underlying infrastructure that prevent the retrieval of digital signatures.
  
  Solutions:
  
  
  Check Digital Signature Configuration:
  
  Ensure that the digital signature is properly configured in the SAP system. This can be done by checking the settings in transaction STRUST (Trust Manager) to ensure that the necessary certificates are installed and valid.
  
  
  
  Verify User Authorizations:
  
  Check the user roles and authorizations to ensure that the user has the necessary permissions to use digital signatures. This can be done through transaction SU01 (User Maintenance).
  
  
  
  Update or Install Certificates:
  
  If the digital certificate is missing or expired, you may need to obtain a new certificate and install it in the SAP system. This can also be done through transaction STRUST.
  
  
  
  User Profile Settings:
  
  Review the user profile settings to ensure that the user is set up to use digital signatures. This may involve checking user parameters or settings in the user profile.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues related to digital signatures.
  
  
  
  Technical Support:
  
  If the issue persists, consider reaching out to your SAP Basis team or SAP support for further assistance. They can help diagnose any underlying technical issues that may be causing the error.
  
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for detailed information on digital signatures and their configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as STRUST, SU01, and SICF (for service configuration) that may be useful in troubleshooting.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.