How To Fix 25249 - The printer you entered & can not be used for plotting


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 25 - DDS: document distribution (DMS)

  • Message number: 249

  • Message text: The printer you entered & can not be used for plotting

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  • What causes this issue?

    The printer you entered cannot be used as a plotter. The SAP System is
    designed to recognize only printers as plotters that are defined as
    plotters in a table of the distribution module.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Carry out one of the following steps:
    Enter a printer that can be used as a plotter.
    Defe a printer in Customizing for document management as a plotter
    (Activity <DS:SIMG.CF_OVPS_V_TDIPR>Define plotter</>).

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 25249 - The printer you entered & can not be used for plotting ?

    The SAP error message 25249, which states "The printer you entered & can not be used for plotting," typically occurs when there is an issue with the printer configuration or the printer itself in the SAP system. Here are some common causes, solutions, and related information for this error:

    Causes:

    1. Printer Not Configured for Plotting: The printer you are trying to use may not be configured to handle plotting tasks. Some printers are set up only for standard printing and do not support plot formats.

    2. Incorrect Printer Type: The printer type specified in the SAP system may not match the capabilities of the physical printer.

    3. Printer Status: The printer may be offline, out of paper, or experiencing other hardware issues.

    4. User Authorization: The user may not have the necessary authorizations to use the specified printer.

    5. Device Type Issues: The device type assigned to the printer in SAP may not support the plotting function.

    Solutions:

    1. Check Printer Configuration:

      • Go to transaction code SPAD (Spool Administration) in SAP.
      • Verify the configuration of the printer you are trying to use. Ensure that it is set up for plotting.
    2. Change Printer Settings:

      • If the printer is not configured for plotting, you may need to either change the printer settings or select a different printer that supports plotting.
    3. Verify Printer Status:

      • Check the physical printer to ensure it is online and ready to print. Resolve any hardware issues if necessary.
    4. Check User Authorizations:

      • Ensure that the user has the necessary permissions to access and use the printer. This can be checked in transaction SU01 (User Maintenance).
    5. Review Device Type:

      • In SPAD, check the device type assigned to the printer. Make sure it is compatible with the plotting tasks you are trying to perform.
    6. Test with Another Printer:

      • If possible, try using a different printer that is known to support plotting to see if the issue persists.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or patches related to printer configurations and plotting.
    • Documentation: Refer to SAP documentation for detailed instructions on configuring printers and troubleshooting printing issues.
    • Support: If the issue persists after trying the above solutions, consider reaching out to your SAP Basis team or SAP support for further assistance.

    By following these steps, you should be able to identify and resolve the issue causing the error message 25249 in SAP.

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