How To Fix 25228 - No plotter has been defined for distribution point & &

SAP Error Message - Details

• Message type: E = Error

• Message class: 25 - DDS: document distribution (DMS)

• Message number: 228

• Message text: No plotter has been defined for distribution point & &

What causes this issue?

No plotter has been defined for the distribution point.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Enter a plotter for the distribution point.
Communication type 'PRT' must be maintained for the distribution point.
You must enter a plotter.
All printers that are used as plotters should be defined in Customizing
for document distribution.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 25228 - No plotter has been defined for distribution point & & ?

  The SAP error message "25228 No plotter has been defined for distribution point & &" typically occurs when you are trying to print a document (like a report or a form) and the system cannot find a defined plotter (printer) for the specified distribution point. This can happen in various SAP modules, especially in SAPscript or Smart Forms.
  Cause:
  
  Missing Plotter Configuration: The plotter (printer) has not been defined for the specified distribution point in the SAP system.
  Incorrect Distribution Point: The distribution point specified in the print settings may not be valid or may not have an associated plotter.
  User Authorization: The user may not have the necessary authorizations to access the plotter configuration.
  System Configuration Issues: There may be issues with the configuration of the output device in the SAP system.
  
  Solution:
  
  
  Define a Plotter for the Distribution Point:
  
  Go to transaction code SPAD (Spool Administration).
  Check the configuration of output devices (printers).
  Ensure that a plotter is defined for the relevant distribution point. If not, create a new output device and assign it to the distribution point.
  
  
  
  Check Distribution Point Settings:
  
  Verify the distribution point settings in the relevant transaction or configuration area.
  Ensure that the distribution point is correctly set up and linked to the appropriate output device.
  
  
  
  User Authorizations:
  
  Check if the user has the necessary authorizations to access the plotter configuration.
  If not, consult with your SAP security team to grant the required permissions.
  
  
  
  Test the Output Device:
  
  In transaction SPAD, you can test the output device to ensure it is functioning correctly.
  Check for any error messages or issues that may indicate why the plotter is not recognized.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes:
  
  SPAD: Spool Administration
  SP01: Spool Request Overview
  
  
  Output Device Configuration: Ensure that the output device is configured correctly with the necessary parameters (like device type, host spool access method, etc.).
  Documentation: Refer to SAP documentation for detailed steps on configuring output devices and distribution points.
  
  By following these steps, you should be able to resolve the error message and ensure that the appropriate plotter is defined for the distribution point in your SAP system.