How To Fix 25202 - Recipient type & is not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: 25 - DDS: document distribution (DMS)

• Message number: 202

• Message text: Recipient type & is not supported

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 25202 - Recipient type & is not supported ?

  The SAP error message 25202, which states "Recipient type & is not supported," typically occurs in the context of SAP Business Workflow or when sending notifications via email or other communication methods. This error indicates that the system is trying to send a message to a recipient type that is not recognized or supported by the system.
  Cause:
  
  Invalid Recipient Type: The recipient type specified in the workflow or communication settings is not valid. This could be due to a typo or an incorrect configuration.
  Missing Configuration: The recipient type may not be configured in the system. For example, if the system is trying to send an email to a user but the user type is not set up correctly.
  System Limitations: The recipient type may not be supported by the version of SAP you are using or by the specific module you are working with.
  
  Solution:
  
  Check Recipient Type: Verify the recipient type being used in the workflow or communication settings. Ensure that it is a valid type supported by SAP.
  Configuration Review: Review the configuration settings for the recipient types in the relevant transaction codes (e.g., SO10 for text elements, SWDD for workflow definitions).
  Update Workflow: If you are using a workflow, check the workflow definition and ensure that the recipient types are correctly defined and supported.
  User Master Data: Ensure that the user master data is correctly set up for the intended recipients. This includes checking the user type and ensuring that the user has the necessary authorizations.
  Consult Documentation: Refer to SAP documentation or help resources for the specific version you are using to understand the supported recipient types and any limitations.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SWDD (Workflow Builder), SO10 (Text Elements), or SOST (Send Requests) to troubleshoot and configure the settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Support: If the issue persists, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.