How To Fix 25093 - REcipient must confirm receipt of package

SAP Error Message - Details

• Message type: E = Error

• Message class: 25 - DDS: document distribution (DMS)

• Message number: 093

• Message text: REcipient must confirm receipt of package

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 25093 - REcipient must confirm receipt of package ?

  The SAP error message 25093, which states "Recipient must confirm receipt of package," typically occurs in the context of SAP's workflow or document management systems, particularly when dealing with the distribution of documents or packages that require acknowledgment from the recipient.
  Cause:
  This error usually arises when:
  
  Acknowledgment Requirement: The system is configured to require a confirmation of receipt from the recipient before proceeding with further actions. This is common in scenarios where compliance or tracking is necessary.
  Workflow Configuration: The workflow settings may be set to require confirmation for certain types of documents or packages.
  Incomplete Process: The recipient has not yet confirmed receipt of the package, which is a prerequisite for the next steps in the workflow.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Confirm Receipt: The recipient should log into the SAP system and confirm the receipt of the package. This is usually done through a specific transaction or workflow task assigned to them.
  
  
  Check Workflow Settings: If you have the necessary permissions, review the workflow settings to determine if the acknowledgment requirement is appropriate for the specific process. If not, you may need to adjust the workflow configuration.
  
  
  Consult Documentation: Refer to the SAP documentation or help files related to the specific module you are working with. This can provide insights into how to manage acknowledgments and workflows.
  
  
  Contact Support: If the issue persists or if you are unsure how to proceed, consider reaching out to your SAP support team or consulting with an SAP expert who can provide guidance based on your specific system configuration.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address this error or provide additional context or fixes.
  User Roles and Permissions: Ensure that the user roles and permissions are correctly set up to allow the recipient to confirm receipt.
  Training and Documentation: Ensure that users are trained on the process of confirming receipt and understand the importance of this step in the workflow.
  
  By following these steps, you should be able to address the error message 25093 and ensure that the workflow can proceed as intended.