How To Fix 25078 - Error whilst determining new partial order ID

SAP Error Message - Details

• Message type: E = Error

• Message class: 25 - DDS: document distribution (DMS)

• Message number: 078

• Message text: Error whilst determining new partial order ID

What causes this issue?

A new partial order ID could not be determined.

System Response

An error occurred when determining the new partial order ID.

How to fix this error?

An error has occurred with number range object <LS>CVI_DDOCID</>. Check
this number range object.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 25078 - Error whilst determining new partial order ID ?

  The SAP error message 25078, which states "Error whilst determining new partial order ID," typically occurs in the context of order processing, particularly when dealing with partial orders or order splitting in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Causes:
  
  
  Configuration Issues: The system may not be properly configured to handle partial orders. This could involve settings in the order management module or related configuration in the material management (MM) or sales and distribution (SD) modules.
  
  
  Missing Master Data: Required master data (like material master, vendor master, or customer master) may be incomplete or missing, which can prevent the system from generating a new partial order ID.
  
  
  Database Issues: There may be issues with the database, such as locks or inconsistencies that prevent the system from generating a new ID.
  
  
  Custom Code or Enhancements: If there are custom developments or enhancements in the order processing logic, they might interfere with the standard process of generating partial order IDs.
  
  
  System Bugs: There could be bugs in the SAP version you are using that affect the order processing functionality.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings related to order management in the SAP system. Ensure that all necessary settings for handling partial orders are correctly configured.
  
  
  Verify Master Data: Ensure that all relevant master data is complete and accurate. Check for any missing or incorrect entries in the material master, vendor master, or customer master.
  
  
  Database Check: Perform a database check to identify any locks or inconsistencies. You may need to work with your database administrator to resolve any underlying issues.
  
  
  Review Custom Code: If there are any custom developments, review the code to ensure it does not interfere with the standard order processing logic. Debugging the custom code may help identify the issue.
  
  
  SAP Notes and Support: Check the SAP Support Portal for any relevant SAP Notes that address this specific error. There may be patches or updates available that resolve known issues.
  
  
  System Logs: Review system logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), and VA03 (Display Sales Order) to troubleshoot order-related issues.
  Documentation: Refer to SAP documentation for detailed information on order management and partial order processing.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing the potential causes and applying the suggested solutions, you should be able to resolve the error message 25078 in your SAP system.