How To Fix >2855 - No partial amounts are permitted when returning the check

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 855

• Message text: No partial amounts are permitted when returning the check

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >2855 - No partial amounts are permitted when returning the check ?

  The SAP error message "2855 No partial amounts are permitted when returning the check" typically occurs in the context of financial transactions, particularly when dealing with check processing in SAP. This error indicates that the system does not allow for partial amounts to be returned for a check that has been issued.
  Cause:
  
  Check Return Process: The error arises when an attempt is made to return a check for an amount that is less than the full value of the check. SAP requires that if a check is being returned, it must be for the full amount.
  Configuration Settings: The system may be configured to disallow partial returns for checks, which is a common practice to maintain financial integrity.
  Transaction Type: The specific transaction type being used may not support partial returns.
  
  Solution:
  
  Return Full Amount: Ensure that when returning a check, you are entering the full amount of the check. If you need to return a portion of the payment, consider other methods such as issuing a credit memo or adjusting the invoice.
  Check Configuration: Review the configuration settings in the SAP system related to check processing. If partial returns are necessary for your business process, you may need to consult with your SAP administrator or a functional consultant to adjust the settings.
  Use Alternative Transactions: If partial amounts need to be processed, consider using alternative transactions that allow for partial payments or adjustments, such as creating a new invoice for the remaining amount or processing a credit note.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches related to this error message. SAP frequently releases notes that address specific issues or provide guidance on best practices.
  Documentation: Review the SAP documentation related to check processing and payment returns to understand the expected workflows and configurations.
  User Training: Ensure that users involved in financial transactions are trained on the correct procedures for handling check returns to avoid this error in the future.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal IT team for further investigation.