How To Fix >2838 - Clearing account &1 in company code &2 is not permitted for &3

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 838

• Message text: Clearing account &1 in company code &2 is not permitted for &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2838 - Clearing account &1 in company code &2 is not permitted for &3 ?

  The SAP error message "2838 Clearing account &1 in company code &2 is not permitted for &3" typically occurs when there is an issue with the configuration of clearing accounts in the context of financial transactions. This error indicates that the specified clearing account is not allowed for the given transaction type or company code.
  Cause:
  
  Incorrect Clearing Account Configuration: The clearing account specified in the transaction is not set up correctly in the system for the company code or the type of transaction being processed.
  Account Type Restrictions: The clearing account may be restricted for certain types of postings or may not be valid for the specific transaction type (e.g., it may not be allowed for certain document types).
  Missing Authorizations: The user may not have the necessary authorizations to use the specified clearing account.
  Company Code Settings: The company code settings may not allow the use of the specified clearing account for the transaction.
  
  Solution:
  
  
  Check Clearing Account Configuration:
  
  Go to the configuration settings for the clearing account in the SAP system (Transaction Code: OBYC).
  Ensure that the clearing account is correctly defined for the relevant company code and transaction type.
  
  
  
  Review Account Type:
  
  Verify that the account type of the clearing account is appropriate for the transaction being processed. For example, ensure that it is set as a "clearing account" in the chart of accounts.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to post to the specified clearing account. This can be checked with the help of your SAP security team.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation or consult with your SAP support team to understand the specific requirements for the clearing account in question.
  
  
  
  Test with Different Account:
  
  If possible, try using a different clearing account that is known to be valid for the transaction to see if the error persists.
  
  
  
  Contact SAP Support:
  
  If the issue cannot be resolved through the above steps, consider reaching out to SAP support for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: 
  
  OBYC: Configuration of automatic account determination.
  FS00: Create/Change G/L Account.
  
  
  Documentation: SAP Help Portal and SAP Notes related to clearing accounts and financial postings.
  User Roles: Ensure that the user roles and profiles are correctly set up to allow access to the necessary transactions and accounts.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message 2838 in SAP.