How To Fix >2797 - Tax exceptions contract account only allowed for internal tax calculation

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 797

• Message text: Tax exceptions contract account only allowed for internal tax calculation

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >2797 - Tax exceptions contract account only allowed for internal tax calculation ?

  The SAP error message "2797 Tax exceptions contract account only allowed for internal tax calculation" typically occurs in the context of tax processing within the SAP system, particularly when dealing with contract accounts in the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that there is an issue with the configuration or the data related to tax calculations for a specific contract account.
  Cause:
  
  Configuration Issues: The contract account may not be properly configured to handle external tax calculations. This can happen if the account is set up to use internal tax calculation methods only.
  Tax Code Assignment: The tax code assigned to the contract account may not be compatible with the external tax calculation process.
  Data Inconsistencies: There may be inconsistencies in the master data or transaction data related to the contract account that prevent the system from processing the tax correctly.
  System Settings: The system settings for tax calculation may not allow for external tax calculations for certain types of accounts.
  
  Solution:
  
  Check Configuration: Review the configuration settings for the contract account in the SAP system. Ensure that it is set up to allow for external tax calculations if that is required.
  Review Tax Code: Verify that the tax code assigned to the contract account is appropriate for the type of tax calculation being performed. If necessary, change the tax code to one that is compatible with external calculations.
  Correct Data: Look for any inconsistencies in the master data or transaction data related to the contract account. Correct any errors found.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring tax calculations for contract accounts.
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional guidance on tax configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OB40 (for tax code configuration) and OBCO (for account determination) to help troubleshoot the issue.
  User Roles: Ensure that the user has the necessary permissions to make changes to tax configurations and contract accounts.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.