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Message type: E = Error
Message class: >2 -
Message number: 796
Message text: Do not enter partial amounts here in the return to clearing.
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>2796
- Do not enter partial amounts here in the return to clearing. ?The SAP error message "2796 Do not enter partial amounts here in the return to clearing" typically occurs in the context of financial transactions, particularly when dealing with clearing accounts or payment processing. This error indicates that the system does not allow the entry of partial amounts when returning items to clearing.
Cause:
- Partial Amount Entry: The user is attempting to enter a partial amount for a transaction that requires the full amount to be cleared.
- Configuration Settings: The system may be configured to disallow partial payments or returns in certain scenarios.
- Transaction Type: The specific transaction type being processed may not support partial amounts.
Solution:
- Enter Full Amount: Ensure that you are entering the full amount for the transaction instead of a partial amount. Check the total amount due and enter that value.
- Review Configuration: If you believe that partial amounts should be allowed, review the configuration settings in the SAP system. This may involve checking the settings for the relevant transaction types or clearing accounts.
- Consult Documentation: Refer to SAP documentation or help resources for specific guidelines on handling returns to clearing and the associated transaction types.
- User Training: Ensure that users are trained on the correct procedures for entering amounts in the system to avoid this error in the future.
- Contact Support: If the issue persists and you believe it is a system error, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
Related Information:
By following these steps, you should be able to resolve the error and understand the underlying reasons for its occurrence.
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