How To Fix >2569 - Payment amount &1 &2 and returns amount &3 plus charges differ


>2569 - Overview

  • Message type: E = Error

  • Message class: >2 -

  • Message number: 569

  • Message text: Payment amount &1 &2 and returns amount &3 plus charges differ

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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Smart SAP Assistant

  • What is the cause and solution for SAP error message >2569 - Payment amount &1 &2 and returns amount &3 plus charges differ ?
    The SAP error message "Payment amount &1 &2 and returns amount &3 plus charges differ" (Message number: 2569) typically occurs in the context of payment processing, particularly when dealing with returned payments or bank transactions. This error indicates a discrepancy between the payment amount and the total amount of the returned payment plus any associated charges.
    
    Cause: Discrepancy in Amounts: The payment amount being processed does not match the sum of the returned amount and any additional charges (like bank fees). Incorrect Data Entry: There may have been an error in entering the payment or return amounts.
    Configuration Issues: There could be issues with the configuration of payment processing or bank reconciliation settings in SAP. Currency Differences: If the payment and return amounts are in different currencies, conversion issues may lead to discrepancies. Timing Issues: If the payment and return transactions are processed at different times, it may lead to inconsistencies in the amounts.
    Solution: Verify Amounts: Check

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