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Message type: E = Error
Message class: >2 -
Message number: 553
Message text: No returns history for business partner &1 and contract account &2
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>2553
- No returns history for business partner &1 and contract account &2 ?The SAP error message "2553 No returns history for business partner &1 and contract account &2" typically occurs in the context of billing or returns processing in SAP. This error indicates that the system cannot find any return history for the specified business partner and contract account combination. Here’s a breakdown of the cause, potential solutions, and related information:
Cause:
- No Return Transactions: The specified business partner and contract account have not had any return transactions recorded in the system.
- Data Entry Issues: There may be a mistake in the business partner or contract account number entered, leading to the system not finding any associated return history.
- Data Deletion: Return history data may have been deleted or archived, making it unavailable for the current query.
- Configuration Issues: There may be configuration settings in the SAP system that affect how return histories are tracked or displayed.
Solutions:
- Verify Business Partner and Contract Account: Double-check the business partner and contract account numbers to ensure they are correct. Ensure that they exist in the system and are active.
- Check Return Transactions: Look for any return transactions that should have been recorded for the specified business partner and contract account. If none exist, you may need to create a return transaction.
- Review Data Deletion/Archiving: Check if any data archiving or deletion processes have affected the return history. If data has been archived, you may need to restore it or access it through the archive.
- Consult Configuration Settings: Review the configuration settings related to returns processing in SAP. Ensure that the system is set up correctly to track and display return histories.
- Use Transaction Codes: Utilize relevant transaction codes (e.g., VA01 for sales orders, VA02 for changes, etc.) to check the status of related documents and ensure that they are correctly linked to the business partner and contract account.
- Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
Related Information:
By following these steps, you should be able to identify the cause of the error and implement a solution.
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