How To Fix >2391 - No data found for dunning notice &1

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 391

• Message text: No data found for dunning notice &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2391 - No data found for dunning notice &1 ?

  The SAP error message "2391 No data found for dunning notice &1" typically occurs in the context of the dunning process, which is used to manage overdue customer accounts and send reminders for outstanding payments. This error indicates that the system could not find any data related to the specified dunning notice.
  Causes:
  
  No Dunning Data: The specified dunning notice does not exist in the system, possibly because it was never created or has been deleted.
  Incorrect Dunning Notice Number: The dunning notice number (&1) provided may be incorrect or mistyped.
  Dunning Process Not Executed: The dunning process may not have been executed for the relevant customer accounts, leading to the absence of dunning notices.
  Data Deletion: The dunning notice may have been deleted or archived, making it unavailable for retrieval.
  Authorization Issues: The user may not have the necessary authorizations to view the dunning notice data.
  
  Solutions:
  
  Verify Dunning Notice Number: Check the dunning notice number you are using to ensure it is correct. You can do this by looking it up in the dunning notice report.
  Run Dunning Program: If no dunning notices exist, ensure that the dunning program has been executed for the relevant customer accounts. You can run the dunning program via transaction code F150.
  Check Dunning Configuration: Ensure that the dunning configuration is set up correctly for the customer accounts in question. This includes checking the dunning procedure and dunning levels.
  Review Authorization: Ensure that you have the necessary authorizations to access dunning notices. If not, contact your system administrator to grant the required permissions.
  Check for Deletion/Archiving: If you suspect that the dunning notice may have been deleted or archived, check with your system administrator or the relevant team to see if the data can be restored or if there are any archiving policies in place.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F150 (Dunning) and FBL5N (Customer Line Item Display) to investigate customer accounts and dunning notices.
  Dunning Configuration: Review the dunning configuration settings in the SAP system to ensure they are set up correctly for your business processes.
  SAP Notes: Check SAP Notes for any known issues or patches related to dunning notices that may provide additional insights or solutions.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP support team or refer to SAP documentation for further assistance.