How To Fix >2378 - &1 is not supported as withdrawal reason for a promise to pay

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 378

• Message text: &1 is not supported as withdrawal reason for a promise to pay

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2378 - &1 is not supported as withdrawal reason for a promise to pay ?

  The SAP error message "2378 &1 is not supported as withdrawal reason for a promise to pay" typically occurs in the context of financial transactions, particularly when dealing with promises to pay (like payment plans or installment agreements) in the SAP system. This error indicates that the withdrawal reason you are trying to use is not valid for the specific promise to pay you are working with.
  Cause:
  
  Invalid Withdrawal Reason: The withdrawal reason you are trying to use is not configured or is not allowed for the specific type of promise to pay.
  Configuration Issues: The withdrawal reasons may not be properly set up in the system, or the specific promise to pay may not support the withdrawal reason you are attempting to use.
  Business Rules: There may be business rules or constraints in place that restrict certain withdrawal reasons based on the type of transaction or customer.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for withdrawal reasons in the SAP system. Ensure that the withdrawal reason you are trying to use is defined and active.
  
  Navigate to the relevant configuration area in SAP (usually under Financial Accounting or Accounts Receivable) and check the settings for withdrawal reasons.
  
  
  
  Use a Valid Withdrawal Reason: If the withdrawal reason you are trying to use is indeed invalid, select a different withdrawal reason that is supported for the promise to pay.
  
  
  Consult Documentation: Refer to the SAP documentation or help files for guidance on valid withdrawal reasons for promises to pay. This can provide insights into which reasons are acceptable.
  
  
  Contact Support: If you are unable to resolve the issue through configuration or by selecting a different reason, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the configuration settings or transaction screens related to promises to pay and withdrawal reasons.
  User Roles and Permissions: Ensure that you have the necessary permissions to make changes to withdrawal reasons or promises to pay in the SAP system.
  Testing: After making any changes, conduct tests to ensure that the error does not reoccur and that the system behaves as expected.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.