How To Fix >2371 - No valid status determined for promise to pay &1

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 371

• Message text: No valid status determined for promise to pay &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message >2371 - No valid status determined for promise to pay &1 ?

  The SAP error message "2371 No valid status determined for promise to pay &1" typically occurs in the context of financial transactions, particularly when dealing with promises to pay or payment agreements in the SAP system. This error indicates that the system is unable to determine a valid status for the specified promise to pay, which can hinder processing.
  Causes:
  
  Missing or Incorrect Data: The promise to pay may not have been set up correctly, or required data may be missing.
  Status Configuration: The status of the promise to pay may not be configured correctly in the system, leading to the inability to determine its validity.
  Authorization Issues: The user may not have the necessary permissions to view or process the promise to pay.
  System Configuration: There may be issues with the configuration of the financial modules in SAP, particularly related to payment processing.
  Data Inconsistencies: There could be inconsistencies in the database or issues with the underlying data that the promise to pay relies on.
  
  Solutions:
  
  Check Data Entry: Verify that all required fields for the promise to pay are filled out correctly. Ensure that the promise to pay is properly created and active.
  Review Status Configuration: Check the configuration settings for the promise to pay in the SAP system. Ensure that the statuses are correctly defined and that the system can recognize them.
  User Authorizations: Ensure that the user has the necessary authorizations to access and process the promise to pay. This may involve checking roles and permissions in the SAP system.
  Consult Documentation: Review SAP documentation or help files related to promises to pay for any specific configuration or setup requirements.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as FBV0 (Park Document), F-28 (Post Incoming Payments), or F-32 (Clear Customer).
  SAP Notes: Search for SAP Notes related to error message 2371 in the SAP Support Portal, as there may be specific patches or updates that address this issue.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.