Message type: E = Error
Message class: >2 -
Message number: 343
Message text: Ticket &1 is not (or no longer) valid
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>2343
- Ticket &1 is not (or no longer) valid ?The SAP error message "2343 Ticket &1 is not (or no longer) valid" typically occurs in the context of SAP's service management or customer service modules, particularly when dealing with service tickets or incidents. This error indicates that the ticket referenced (denoted by &1) is either invalid or has been closed, deleted, or otherwise rendered unusable. Causes: Ticket Closure: The ticket has already been closed or completed, and any further actions on it are not permitted. Deletion: The ticket may have been deleted from the system, either by a user or through a batch process. Status Change: The status of the ticket may have changed to a state that does not allow further processing (e.g., archived). Incorrect Ticket Number: The ticket number entered may be incorrect or does not exist in the system. Authorization Issues: The user may not have the necessary permissions to access or modify the ticket. Solutions: Verify Ticket Status: Check the status of the
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