How To Fix >2311 - | Payment order and accumulated withholding tax are mutually exclusive

>2311 - Overview

• Message type: E = Error

• Message class: >2 -

• Message number: 311

• Message text: | Payment order and accumulated withholding tax are mutually exclusive

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2311 - | Payment order and accumulated withholding tax are mutually exclusive ?

  The SAP error message 2311 indicates that there is a conflict between a payment order and accumulated withholding tax. This typically occurs in the context of financial transactions where both a payment order and withholding tax are being processed simultaneously, which is not allowed.
  
  Cause:
  The error arises when:
  
  A payment order is created for a vendor or customer who has accumulated withholding tax.
  The system does not allow both a payment order and withholding tax to be processed together for the same transaction.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review the Transaction: Check the transaction details to confirm whether a payment order and withholding tax are being applied simultaneously. 
  
  
  Adjust Payment Method: If the payment order is not necessary, consider adjusting the payment method to avoid the conflict. You may need to process the payment without the payment order or handle the withholding tax separately.
  
  
  Separate Transactions: If both the payment order