How To Fix >2310 - | Mandate &1 is not valid for receivables of business partner &2

>2310 - Overview

• Message type: E = Error

• Message class: >2 -

• Message number: 310

• Message text: | Mandate &1 is not valid for receivables of business partner &2

Self-Explanatory Message

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• What is the cause and solution for SAP error message >2310 - | Mandate &1 is not valid for receivables of business partner &2 ?

  The SAP error message 2310 indicates that a mandate (a direct debit authorization) is not valid for the receivables of a specific business partner. This error typically arises in the context of financial transactions involving direct debits, particularly in the SAP Financial Accounting (FI) module.
  
  Cause:
  The error can occur due to several reasons:
  
  Invalid Mandate: The mandate referenced is either expired, not activated, or not correctly set up in the system.
  Business Partner Issues: The business partner may not be linked correctly to the mandate, or the mandate may not be applicable to the specific business partner.
  
  Configuration Issues: There may be configuration issues in the system regarding the mandate management or direct debit processing.
  Data Entry Errors: Incorrect data entry when creating or processing the mandate or business partner information.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Mandate Validity:
  
  Verify that the mandate is active and has not expired. You can do this