How To Fix >2165 - Repayment requests were not found

SAP Error Message - Details

• Message type: E = Error

• Message class: >2 -

• Message number: 165

• Message text: Repayment requests were not found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message >2165 - Repayment requests were not found ?

  The SAP error message "2165 Repayment requests were not found" typically occurs in the context of financial transactions, particularly when dealing with repayment requests in the SAP system. This error indicates that the system could not find any repayment requests that match the criteria specified in the transaction or report you are trying to execute.
  Causes:
  
  No Existing Repayment Requests: There may simply be no repayment requests created in the system for the specified criteria (e.g., date range, customer, etc.).
  Incorrect Selection Criteria: The parameters you entered (such as date, document number, or other filters) may not match any existing repayment requests.
  Data Synchronization Issues: If the system is integrated with other systems, there may be a delay or issue in data synchronization that prevents the repayment requests from being visible.
  Authorization Issues: The user may not have the necessary permissions to view the repayment requests.
  Configuration Issues: There may be configuration settings in the SAP system that are preventing the repayment requests from being processed or displayed correctly.
  
  Solutions:
  
  Check for Existing Requests: Verify if there are any repayment requests created in the system. You can do this by navigating to the relevant transaction or report that lists repayment requests.
  Review Selection Criteria: Double-check the parameters you are using to search for repayment requests. Ensure that they are correct and broad enough to capture existing requests.
  Consult with IT or SAP Support: If you suspect a data synchronization issue or configuration problem, reach out to your IT department or SAP support team for assistance.
  Check User Authorizations: Ensure that your user account has the necessary permissions to view repayment requests. You may need to contact your system administrator for this.
  Review Configuration Settings: If you have access, review the configuration settings related to repayment processing to ensure everything is set up correctly.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) or F-28 (Post Incoming Payments) that may be related to repayment requests.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide insights into specific bugs or configuration settings that may need adjustment.
  Documentation: Refer to SAP documentation or user manuals for guidance on managing repayment requests and understanding the related processes.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to a more experienced SAP consultant or your organization's SAP support team for further investigation.