How To Fix 1S521 - User locked

1S521 - Overview

• Message type: E = Error

• Message class: 1S - Messages for SSF ("Secure Store & Forward")

• Message number: 521

• Message text: User locked

What causes this issue?

The user is locked.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Inform the user administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1S521 - User locked ?

  The SAP error message 1S521: User locked indicates that a user account has been locked in the SAP system. This typically occurs due to multiple unsuccessful login attempts or administrative actions taken to secure the account.
  Causes:
  
  Multiple Failed Login Attempts: If a user enters incorrect credentials several times, the system may lock the account as a security measure.
  Manual Locking: An administrator may have manually locked the user account for security reasons or due to inactivity.
  Password Expiration: If a user's password has expired and they attempt to log in, the account may be locked.
  System Policies: Certain security policies configured in the SAP system may automatically lock accounts after a specified number of failed login attempts.
  
  Solutions:
  
  
  Unlock the User Account:
  
  An SAP administrator can unlock the user account using transaction code SU01 (User Maintenance).
  Steps:
  Enter the transaction code SU01 in the command field.
  Enter the locked user ID and click on the "Display" button.
  Go to the "Lock/Unlock"