How To Fix 1S522 - Unknown signer or recipient

SAP Error Message - Details

• Message type: E = Error

• Message class: 1S - Messages for SSF ("Secure Store & Forward")

• Message number: 522

• Message text: Unknown signer or recipient

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1S522 - Unknown signer or recipient ?

  The SAP error message 1S522: Unknown signer or recipient typically occurs in the context of electronic signatures or document management within SAP systems. This error indicates that the system cannot recognize the signer or recipient specified in the document or transaction.
  Causes:
  
  Invalid User ID: The user ID of the signer or recipient may not be correctly defined in the system.
  Missing Authorizations: The user may not have the necessary authorizations to sign or receive the document.
  Configuration Issues: There may be issues with the configuration of the electronic signature settings in the SAP system.
  Data Inconsistency: The user data in the SAP system may be inconsistent or not properly maintained.
  Incorrect Document Settings: The document or transaction may not be set up to recognize the specified signer or recipient.
  
  Solutions:
  
  Verify User ID: Check the user ID of the signer or recipient to ensure it is correct and exists in the system.
  Check Authorizations: Ensure that the user has the necessary authorizations to perform the signing or receiving action. This can be done by reviewing the user's roles and permissions.
  Review Configuration: Check the configuration settings for electronic signatures in the SAP system. Ensure that all necessary parameters are correctly set.
  Maintain User Data: Ensure that the user data is correctly maintained in the system. This includes checking for any missing or incorrect information in the user profile.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on electronic signatures and recipient settings.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system-level issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance) to check user details and authorizations.
  SAP Notes: Look for SAP Notes related to electronic signatures and the specific error message for any patches or updates that may resolve the issue.
  User Training: Ensure that users are trained on the correct procedures for signing and receiving documents within the SAP system to minimize errors.
  
  By following these steps, you should be able to identify and resolve the cause of the 1S522 error in your SAP system.