How To Fix 1R567 - Error reading from an FTP server to R/3 System

SAP Error Message - Details

• Message type: E = Error

• Message class: 1R - SAP Knowledge Provider

• Message number: 567

• Message text: Error reading from an FTP server to R/3 System

What causes this issue?

File &V1& should be read from an FTP server into the R/3 System. The
FTP client reports an error with return code &V2&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1R567 - Error reading from an FTP server to R/3 System ?

  The SAP error message 1R567 indicates that there is an issue with reading data from an FTP server to the R/3 system. This error can occur due to various reasons, and understanding the cause is essential for troubleshooting. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Network Issues: There may be connectivity problems between the SAP system and the FTP server, such as firewall restrictions or network outages.
  FTP Server Configuration: The FTP server may not be configured correctly, or the required permissions may not be set for the user trying to access it.
  Incorrect FTP Credentials: The username or password used to connect to the FTP server may be incorrect.
  File Path Issues: The specified file path on the FTP server may be incorrect or the file may not exist.
  Timeouts: The connection to the FTP server may be timing out due to slow network performance or server response times.
  SAP Configuration: The RFC destination or the FTP settings in the SAP system may not be configured correctly.
  
  Solutions:
  
  Check Network Connectivity: Ensure that the SAP system can reach the FTP server. You can use tools like ping or telnet to test connectivity.
  Verify FTP Server Configuration: Check the FTP server settings to ensure that the user has the necessary permissions to access the required files and directories.
  Validate Credentials: Double-check the username and password used for the FTP connection. Ensure they are correct and have not changed.
  Confirm File Path: Verify that the file path specified in the SAP configuration is correct and that the file exists on the FTP server.
  Increase Timeout Settings: If timeouts are an issue, consider increasing the timeout settings in the SAP FTP configuration.
  Review SAP Configuration: Check the RFC destination settings and ensure that the FTP settings in the SAP system are correctly configured.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to FTP connections. SAP Notes often provide specific guidance for resolving errors.
  Logs and Traces: Review the application logs (transaction SLG1) and system logs (transaction SM21) for additional error messages or warnings that may provide more context.
  FTP Client Testing: Use an FTP client to manually connect to the FTP server with the same credentials and file path to ensure that the issue is not specific to the SAP system.
  Documentation: Refer to the SAP documentation for configuring FTP connections and troubleshooting common issues.
  
  By systematically checking these areas, you should be able to identify and resolve the cause of the 1R567 error message.