How To Fix 1R204 - System could not retrieve file list for a directory

SAP Error Message - Details

• Message type: E = Error

• Message class: 1R - SAP Knowledge Provider

• Message number: 204

• Message text: System could not retrieve file list for a directory

What causes this issue?

The system could not get the file list for the directory &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Contact your system administrator.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1R204 - System could not retrieve file list for a directory ?

  The SAP error message 1R204: System could not retrieve file list for a directory typically indicates that the SAP system is unable to access or retrieve the list of files from a specified directory. This can occur for several reasons, and understanding the cause is essential for finding a solution.
  Causes:
  
  Directory Permissions: The user or service account that the SAP system is using may not have the necessary permissions to access the directory in question.
  Directory Path Issues: The specified directory path may be incorrect or may not exist on the file system.
  Network Issues: If the directory is on a network share, there may be network connectivity issues preventing access.
  File System Issues: The file system may be corrupted or experiencing issues that prevent file retrieval.
  SAP Configuration: There may be misconfigurations in the SAP system related to the file handling or directory settings.
  
  Solutions:
  
  
  Check Permissions:
  
  Verify that the user or service account running the SAP application has the necessary read permissions for the directory.
  Adjust permissions as needed to ensure access.
  
  
  
  Verify Directory Path:
  
  Double-check the directory path specified in the SAP configuration to ensure it is correct and that the directory exists.
  If the path is dynamic, ensure that it resolves correctly in the context of the SAP application.
  
  
  
  Network Connectivity:
  
  If the directory is on a network share, check the network connection to ensure that the SAP system can reach the share.
  Test access to the directory from the server where SAP is running.
  
  
  
  File System Health:
  
  Check the health of the file system where the directory resides. Look for any errors or issues that may be affecting access.
  If necessary, run file system checks or repair utilities.
  
  
  
  SAP Configuration Review:
  
  Review the SAP configuration settings related to file handling and directory access.
  Ensure that any relevant parameters are set correctly in the SAP system.
  
  
  
  Logs and Traces:
  
  Check the SAP application logs and traces for any additional error messages or information that may provide more context about the issue.
  Use transaction codes like SLG1 (Application Log) to find relevant logs.
  
  
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to file handling and directory access for best practices and configuration guidelines.
  Support: If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.
  
  By systematically addressing these potential causes, you should be able to resolve the error message 1R204 and restore the ability to retrieve the file list from the specified directory.