How To Fix 1Q417 - Payment order &1/&2 must be reversed using report RBCAREVPO


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 1Q - Messages In-House Banking

  • Message number: 417

  • Message text: Payment order &1/&2 must be reversed using report RBCAREVPO

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    What causes this issue?

    The payment order is a currency conversion payment order and therefore,
    you must not reverse it manually.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    You must first reverse the original payment order. The derived currency
    conversion payment order is then noted for reversal and you can reverse
    it with program RBCAREVPO.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 1Q417 - Payment order &1/&2 must be reversed using report RBCAREVPO ?

    The SAP error message 1Q417 indicates that a payment order (identified by the numbers &1 and &2) must be reversed using the report RBCAREVPO. This error typically arises in the context of financial transactions, particularly when dealing with payment orders that need to be reversed due to various reasons such as incorrect payment amounts, wrong account details, or other discrepancies.

    Cause:

    The error occurs when:

    • A payment order has been processed, but there is a need to reverse it.
    • The system identifies that the payment order cannot be directly reversed through standard transaction methods and requires the use of a specific report (RBCAREVPO) to handle the reversal.

    Solution:

    To resolve this error, follow these steps:

    1. Run the Report RBCAREVPO:

      • Go to the SAP Easy Access screen.
      • Enter the transaction code for the report: SE38 or SA38.
      • Input the report name RBCAREVPO and execute it.
    2. Input Required Parameters:

      • When prompted, enter the payment order number and any other required parameters.
      • Ensure that you have the necessary authorization to execute this report.
    3. Execute the Report:

      • After entering the required details, execute the report to process the reversal of the payment order.
    4. Check for Errors:

      • After running the report, check for any error messages or logs that may indicate issues during the reversal process.
      • If the reversal is successful, verify that the payment order has been correctly reversed in the system.
    5. Follow-Up Actions:

      • Depending on your organization's policies, you may need to notify relevant stakeholders about the reversal.
      • Document the reversal for audit purposes.

    Related Information:

    • Authorization: Ensure that you have the necessary permissions to run the report and reverse payment orders.
    • Documentation: Refer to your organization's SAP documentation or help files for specific instructions related to payment order processing and reversals.
    • Support: If you encounter issues or if the report does not resolve the error, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in financial transactions.

    By following these steps, you should be able to resolve the error message 1Q417 and successfully reverse the specified payment order.

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