How To Fix 1Q357 - No payment note found

1Q357 - Overview

• Message type: E = Error

• Message class: 1Q - Messages In-House Banking

• Message number: 357

• Message text: No payment note found

What causes this issue?

None of the payment items selected have a payment note.

System Response

Processing continues without a payment note.

How to fix this error?

Check the payment order. Generally, the user should enter a payment
note which explains and documents the payment transaction.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1Q357 - No payment note found ?

  The SAP error message 1Q357: No payment note found typically occurs in the context of financial transactions, particularly when dealing with payment processing or payment advice in SAP. This error indicates that the system could not find a corresponding payment note for the transaction you are trying to process.
  Causes:
  
  Missing Payment Note: The payment note that is expected to be linked to the transaction does not exist in the system.
  Incorrect Document Number: The document number or reference you are using may be incorrect or does not match any existing payment notes.
  Data Entry Errors: There may be typographical errors in the input fields, leading to the system not being able to locate the payment note.
  
  Configuration Issues: There may be issues with the configuration of the payment processing settings in SAP.
  Timing Issues: The payment note may not have been created yet, or there may be a delay in the system processing the payment