How To Fix 1Q214 - Account statement created on spool

SAP Error Message - Details

• Message type: E = Error

• Message class: 1Q - Messages In-House Banking

• Message number: 214

• Message text: Account statement created on spool

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 1Q214 - Account statement created on spool ?

  The SAP error message 1Q214 indicates that an account statement has been created in the spool rather than being directly printed or displayed. This typically occurs in the context of financial transactions or account management within SAP, particularly in modules like SAP FI (Financial Accounting).
  Cause:
  The primary causes for this error message can include:
  
  Spool Configuration: The system is configured to send output to the spool instead of printing it directly. This can be due to user settings or system-wide configurations.
  Printer Issues: The designated printer may be offline, not configured correctly, or not available, leading the system to default to spool.
  Output Device Settings: The output device settings may not be set up to print directly, or the user may not have the necessary authorizations to print directly.
  Job Scheduling: The job may have been scheduled to run in the background, which would result in the output being sent to the spool.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  
  Check Spool Settings:
  
  Go to transaction SP01 to view the spool requests. Check if the account statement is listed there.
  If it is, you can manually print it from the spool.
  
  
  
  Verify Printer Configuration:
  
  Ensure that the printer is correctly configured and is online. You can check this in transaction SPAD (Spool Administration).
  Make sure the output device is set up correctly and is available for use.
  
  
  
  Output Device Settings:
  
  Check the output device settings in the user profile (transaction SU01) or in the output device configuration (transaction SPAD).
  Ensure that the output device is set to print directly if that is the desired behavior.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to print directly. This can be checked in the user profile or by consulting with your SAP security team.
  
  
  
  Job Scheduling:
  
  If the job was scheduled to run in the background, you can check the job status in transaction SM37. If it is completed, you can view the spool request from there.
  
  
  
  Adjust User Preferences:
  
  Users can adjust their own output preferences in their user settings (transaction SU3) to ensure that they receive outputs in the desired format.
  
  
  
  Related Information:
  
  Spool Management: Understanding how spool management works in SAP can help in troubleshooting similar issues. Familiarize yourself with transactions like SP01 (view spool requests) and SPAD (spool administration).
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to spool processing or account statements.
  Documentation: Review SAP documentation for the specific module you are working with (e.g., SAP FI) to understand how account statements are generated and managed.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or SAP support for further assistance.