How To Fix 1Q211 - Error during creation of a payment request

SAP Error Message - Details

• Message type: E = Error

• Message class: 1Q - Messages In-House Banking

• Message number: 211

• Message text: Error during creation of a payment request

What causes this issue?

The system could not generate a payment request for an automatic
external payment. This is probably due to missing or incorrect entries
in table TBKKIHB5.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Correct Customizing for the automatic external payments. Then the
system will be able to generate the payment request during post
processing of the item (report RFBKPOEX).

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1Q211 - Error during creation of a payment request ?

  The SAP error message 1Q211 indicates that there was an error during the creation of a payment request. This error can arise from various issues related to configuration, data entry, or system settings. Here are some common causes, potential solutions, and related information:
  Causes:
  
  Missing or Incorrect Data: Required fields may be missing or contain incorrect data, such as vendor information, payment terms, or amounts.
  Configuration Issues: The payment request process may not be properly configured in the system. This includes settings related to payment methods, payment terms, or vendor master data.
  Authorization Issues: The user may not have the necessary authorizations to create a payment request.
  System Errors: There may be temporary system issues or inconsistencies in the database that prevent the creation of the payment request.
  Document Type Issues: The document type used for the payment request may not be set up correctly in the system.
  
  Solutions:
  
  Check Data Entry: Review the payment request data for completeness and accuracy. Ensure that all required fields are filled out correctly.
  Review Configuration: Check the configuration settings for payment requests in the SAP system. This includes verifying payment methods, payment terms, and vendor master data.
  Authorization Check: Ensure that the user has the necessary authorizations to create payment requests. This may involve checking user roles and permissions.
  System Logs: Check the system logs (transaction codes like SLG1) for more detailed error messages that can provide insights into the issue.
  Document Type Verification: Ensure that the document type used for the payment request is correctly configured and active in the system.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error message. SAP Notes often provide fixes or workarounds for known issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as F110 (Automatic Payment Transactions) or F-53 (Post Outgoing Payments) that may be related to payment processing.
  SAP Help Documentation: Refer to the official SAP Help documentation for detailed information on payment requests and related processes.
  Support Channels: If the issue persists, consider reaching out to your internal SAP support team or SAP support channels for further assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.