How To Fix 1N520 - Account &1 has at least one active and valid mandate

SAP Error Message - Details

• Message type: E = Error

• Message class: 1N - BCA: Payment Item Dialog

• Message number: 520

• Message text: Account &1 has at least one active and valid mandate

What causes this issue?

You are closing the account but it still has active and valid mandates.
This is an information message only

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check if these mandates are required after the account is closed

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1N520 - Account &1 has at least one active and valid mandate ?

  The SAP error message 1N520 indicates that there is an issue related to a mandate in the context of payment processing, particularly in the area of direct debits or similar transactions. The message states that the specified account has at least one active and valid mandate, which may prevent certain actions from being performed, such as deleting or modifying the mandate.
  Cause:
  The error typically arises in the following scenarios:
  
  Active Mandate: The account in question has an active mandate that is currently valid. This means that there are existing agreements allowing for direct debits or other transactions that are linked to this account.
  System Restrictions: The system may have restrictions in place that prevent changes to accounts with active mandates to ensure compliance with financial regulations and to protect against unauthorized changes.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Review Active Mandates: Check the active mandates associated with the account. You can do this by navigating to the relevant transaction in SAP (e.g., using transaction code FDM1 for managing mandates).
  
  
  Deactivate or Modify Mandate: If you need to make changes to the account, you may need to deactivate or modify the existing mandate. Ensure that you have the necessary permissions and that you follow the correct procedures for deactivating a mandate.
  
  
  Consult Documentation: Refer to your organization's internal documentation or SAP help resources for specific procedures related to managing mandates.
  
  
  Contact Support: If you are unsure about how to proceed or if the issue persists, consider reaching out to your SAP support team or a consultant who specializes in SAP financial modules.
  
  
  Related Information:
  
  Mandate Management: Understanding how mandates work in SAP is crucial. Mandates are agreements that authorize a company to collect payments from a customer's bank account.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as FDM1 (Create Mandate), FDM2 (Change Mandate), and FDM3 (Display Mandate) for managing mandates.
  Compliance: Ensure that any changes made to mandates comply with local regulations and organizational policies regarding direct debit transactions.
  
  By following these steps, you should be able to address the error message 1N520 effectively.