How To Fix 1J606 - Status of mandate &1 is not active

SAP Error Message - Details

• Message type: E = Error

• Message class: 1J - BCA: Payment Order Dialog

• Message number: 606

• Message text: Status of mandate &1 is not active

What causes this issue?

The mandate status for the ordering party is not <ZK>Active</>. A
payment order, standing order, or forward order can use only active
mandates, regardless of validity, category, or usage.

System Response

The system does not allow you to execute the posting.

How to fix this error?

Ensure that you use only active mandates.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 1J606 - Status of mandate &1 is not active ?

  The SAP error message 1J606 with the description "Status of mandate &1 is not active" typically occurs in the context of payment processing, particularly when dealing with direct debits or mandates in the SAP system. This error indicates that the mandate (which is a permission given by a customer to a company to collect payments directly from their bank account) is not in an active state, which prevents the system from processing payments.
  Cause:
  
  
  Inactive Mandate: The mandate referenced by the number (&1) is not active. This could be due to various reasons such as:
  
  The mandate has been deactivated or expired.
  The mandate was never activated.
  The mandate was deleted or is in a status that does not allow it to be used for transactions.
  
  
  
  Incorrect Configuration: There may be issues with the configuration of the payment method or the mandate settings in the SAP system.
  
  
  Data Entry Errors: There could be a mistake in the data entry, such as using the wrong mandate number or customer details.
  
  
  Solution:
  
  
  Check Mandate Status:
  
  Go to the relevant transaction in SAP (e.g., transaction code FDM1 for managing mandates) and check the status of the mandate with the number provided in the error message.
  Ensure that the mandate is active. If it is inactive, you may need to reactivate it or create a new mandate.
  
  
  
  Reactivate or Create a New Mandate:
  
  If the mandate is inactive, you can reactivate it if your business process allows for it.
  If reactivation is not possible, you may need to create a new mandate for the customer.
  
  
  
  Review Configuration:
  
  Check the configuration settings for direct debit processing in the SAP system to ensure that everything is set up correctly.
  Ensure that the payment method used is compatible with the mandate.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific instructions on managing mandates and direct debit processing.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  FDM1: Create Mandate
  FDM2: Change Mandate
  FDM3: Display Mandate
  
  
  Payment Processing: Understand the overall payment processing flow in SAP, especially how mandates are linked to customer accounts and payment methods.
  SAP Notes: Check for any SAP Notes related to mandate processing that may provide additional insights or fixes for known issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.